Privacy notice
Version v1 · Applies to the feedback page for Poojara Telecom Kalol (Opp. Bus Stand)
Who is responsible
The shop named on this page is the data fiduciary for feedback you share here. Hosting and storage are provided by Supabase. Optional rate limiting may use Upstash with a short-lived network address. AI drafting uses NVIDIA NIM as the primary provider and Google Gemini as a fallback — both may process text outside India.
What we don’t collect by default
No account or Google login is required. We do not ask for your name or email unless you later choose a follow-up. Device fingerprints are not stored in our database.
What we process
- Star rating (1–5).
- Optional improvement topics you select.
- Optional free-text comments you write.
- Which version of this notice you were shown, and when.
- A public deletion reference returned after you submit.
- If you opt in: a phone number solely to follow up about this feedback.
- Anonymous analytics event names (for example page opened) without linking them to your text.
Purpose
Private feedback helps the shop improve service. AI drafting is only to help you edit a public review in your browser. Follow-up contact happens only with your explicit consent and only about the feedback you shared.
AI-assisted drafting
If you ask for help writing a review, your rating, topics, and comments are sent transiently to NVIDIA NIM and/or Google Gemini. Drafts are returned to your browser and are never stored by this website.
Google reviews
Posting on Google is entirely optional and happens on Google’s site under your account. We never post for you and cannot see whether you published.
How long we keep it
- Private feedback (including topics, reference, and any follow-up phone): up to 180 days, then deleted automatically.
- Anonymous usage counts: up to 90 days.
- Generated review drafts: never stored.
Your rights (India DPDP)
You may request access, correction, or erasure of feedback you shared, and you may withdraw follow-up consent. Quote the deletion reference shown after submit when you contact us. We aim to respond within a reasonable period. You may also raise a grievance with the shop contact below.
Contact
Questions about this notice, a request to access or delete feedback, or to withdraw follow-up consent: kalol.ptpl@gmail.com
Kaival Agency, C/o, Road, opp. Bus Stop, Math Faliya, Vadodara, Kalol, Gujarat 389330